How Cities in North America Communicate Efficiently about Accessible Pedestrian Signals: Good Examples to Follow

How Cities in North America Communicate Efficiently about Accessible Pedestrian Signals: Good Examples to Follow

How Cities in North America Communicate Efficiently About Accessible Pedestrian Signals: Good Examples to Follow

 

You’ve invested thousands of dollars in the installation of Accessible Pedestrian Signals (APS). It’s now time to make it known to those primarily concerned: blind and visually impaired people who are eagerly waiting for APS to gain more autonomy in their trips. How can you do it? What type of information is it necessary to transmit? Which channels can you use? In this article, you’ll find the methods chosen by cities in the United States and Canada which have answered the issue head on. 

Accessible Pedestrian Signals (also known as audible pedestrian signals) favor the mobility and the autonomy of blind or visually impaired pedestrians. Indeed, thanks to audible and vibrotactile indications, they know exactly when they can safely cross the road enabling them to get around in the city in a spontaneous way. As well as anybody else, blind or visually impaired people aspire to fully enjoy their city. No matter what their size is, cities have to make their public roads accessible implementing APS for pedestrians with a visual impairment. It’s an obligation defined by the Americans with Disabilities Act of 1990 for the US and the Canadian Human Rights Act of 1985 for its neighbor. 

Let’s take a glance at solutions undertaken by cities which have already positively apprehended the issue!

 

Public road accessibility: efficiently informing pedestrians with a visual impairment

For blind or visually impaired people, getting around means doing some research beforehand in order to correctly apprehend a place or a route. Where exactly is the building entrance located? Where is the nearest subway station? Besides, is it an accessible subway station? This process requires preparation to find on the Internet all the necessary information so that they can have a safe and serene trip. 

The commitment of cities towards their blind or visually impaired citizens

The Internet has demystified information thanks to a digital accessibility that’s more and more innovative. Thus it’s easy for people with a visual impairment to surf online. They can know the number of APS implemented in their city plus their exact location. New York City, the largest city in the U.S., provides information on Accessible Pedestrian Signals directly on its Department of Transportation website. Any concerned citizen can download the list of intersections equipped with APS and the 2019 report on the status of the APS program. With just a few clicks, blind or visually impaired pedestrians can know which parts of the five boroughs they can freely explore.

At the end of 2018, New York City had equipped 371 intersections with Accessible Pedestrian Signals. This amount was possible by implementing APS on 75 intersections each year but for 2019 and 2020, it was decided to increase their number to 150. Meaning that the installations of APS at intersections have doubled and their cost too. Thus in 2019, the city spent $9,675,000 to equip 150 intersections according to different criteria established by laws and regulations and implemented by city engineers. These data are in open access for the public and involved city planners in an annual report of the state of accessibility in New York City. In our article Everything You Need to Know about Accessible Pedestrian Signals Regulation in New York City, we had already explained which guidelines city engineers follow regarding the features of APS and their installation.

The Big Apple doesn’t limit itself to the use of regular APS with pushbuttons but also focuses on innovative technology with aBeacon developed by Okeenea Tech. Indeed, aBeacon was the winner of the Call for Innovations of the New York City Department of Transportation: it’s a connected APS with on demand activation. Blind or visually impaired pedestrians just have to use a remote control or the app MyMoveo to activate a sound message telling them when to cross the street safely. In a world where COVID-19 can be spread everywhere, including on surfaces, having a perfectly contactless APS enables pedestrians to be safe. This type of APS is responsive to COVID-19. In this particular context, pushbuttons, which can sometimes be difficult to find on a pole for users with a visual impairment, do have their limits… The device aBeacon is currently in test in a junction in the city. Not only does New York City favors inclusive mobility but also innovates using a technology that can make crossing the street safe for all pedestrians during a pandemic.

Although no specific information or list can be found on the Department of Transportation for the city of Los Angeles, it’s not the case for San Francisco: their Municipal Transportation Agency website provides an updated list of the 305 intersections equipped with Accessible Pedestrian Signals that also contains the 80 intersections that will be equipped with APS in a near future. A complete and transparent communication that benefits all citizens with a visual impairment who want to know exactly what their city is doing to improve their mobility! Pedestrian accessibility in the Fog City can only but improve as previously demonstrated in our article We Need to Talk about Pedestrian’s Crossing Accessibility of San Francisco.

Another major U.S. city that bets on rising its number of APS installed on intersections is Chicago. In 2019, the Windy City had only equipped 11 signalized intersections with APS, a very low number considering around 258,900 inhabitants of Illinois have a visual impairment. Consequently, last year Mayor Lighfoot announced the installation of 100 new Accessible Pedestrian Signals in the following two years. Chicago is ready to make an effort and introduces its whole program to install new APS on the city website with the proposed locations listed and in open access to any concerned citizen. For this pilot project, the city worked closely with the Mayor’s Office for People with Disabilities (MOPD) and the Chicago Department of Transportation and displayed at the public meeting open house photographs of the APS that will be installed. Proof that Chicago is set on improving pedestrian accessibility.

APS in Canada are similar to those in the United States since they are activated with a pushbutton. Following the Accessibility for Ontarians with Disabilities Act of 2005 (AODA), Accessible Pedestrian Signals in the state of Ontario need to be complied to certain regulations. Toronto provides the list of the 999 intersections equipped with Accessible Pedestrian Signals. We had already focused on the city’s accessibility for blind or visually impaired pedestrians in our article How Do Blind People of Toronto Cross the Street Safely?

The 176 intersections of Ottawa equipped with APS are also available online and listed by the city but the need for more APS is crucial to improve the mobility of its 50,000 blind citizens as shown in our infographic.

The cities of Canada make a point in providing its citizens with a visual impairment all the necessary information so that they know which parts of their city they can explore. Accessible Pedestrian Signals enable blind or visually impaired to gain more autonomy and a freedom of movement!

The ultimate guide to accessible pedestrian signals. I want it!

Open data resources: a new opportunity for cities

Information regarding the locations of Accessible Pedestrian Signals can also be deployed through open data. Indeed, open data represents a great opportunity for cities to gather all types of updated information for all parties concerned in city planning whether they are engineers, designers, operators, public or private service providers or just regular citizens who want to be involved in their city.

When Canadian cities have understood and mastered this type of resources to list APS as Toronto and Montreal do, American cities unfortunately don’t gather information on their open data websites failing to see that locating APS in their city is essential for the mobility of blind or visually impaired pedestrians.

Using open data resources enables Internet users to have access to regularly updated information with just a few clicks!

 

Organizations: efficient intermediaries in the field

Organizations play a central role in providing the right information to people with a visual impairment who may not know how to access it. This happens to be the case for the blind or visually impaired inhabitants of Montreal thanks to the RAAMM organization (Regroupement des aveugles et amblyopes du Montréal métropolitain) that lists the 209 intersections that are equipped with APS.

For New York City, the organization PASS (Pedestrians for Accessible and Safe Streets) is a major actor that has its say concerning the installation of APS. Not only does it contain the link to the list of the locations of APS provided by the NYCDOT but it also works closely with the city’s legislators and officials including the Mayor’s Office for People with Disabilities (MOPD) to identify intersections where the implementation of APS would be best suited for blind or visually impaired pedestrians.

Citizens can thus directly be involved in their city planning. In North America, people can request online the installation of APS in an intersection they use. Their request will then be studied by city engineers and put on the list if the need is valid. Different criteria need to be matched in order for an APS to be installed. In the United States, the request is done through the city’s Department of Transportation: users can write to the commissioner via an online form. It’s really easy for citizens to actively participate in their city life!

 

The Vision Zero plan: another way for cities to be more inclusive

The Vision Zero approach aims at improving road safety and reducing the number of accidents by focusing on the responsibility of road designers and not its users’. Therefore, it’s up to road designers to create a safe environment for all users (cyclists, pedestrians, car drivers). All the major cities of North America we mentioned implement this plan at various degrees according to their needs and their infrastructures. 

Vision Zero measures consist in:

⊗ Reducing speed limit for cars;

⊗ Creating safe bike lanes where they are necessary;

⊗ Improving lighting;

⊗ Installing Accessible Pedestrian Signals on traffic lights;

⊗ Increasing the duration of the crossing for people with reduced mobility…

Every profile is scrutinized and considered so that road safety affects every one of them.

New York City has implemented a Vision Zero action plan for 6 years now and has issued a report showing the efficiency of their actions: last year was the second safest year since pedestrian deaths reduced by 33%. Vision Zero has become a priority for the Big Apple which is already reaping the benefits of its actions!

For Toronto, reducing pedestrian injuries means focusing on installing more Accessible Pedestrian Signals for blind or visually impaired people. This year, the city has already equipped 46 intersections as its target is to reach 66 intersections. Their Vision Zero initiative prioritizes pedestrians with a visual impairment, an approach we can all but salute!

Pedestrian accessibility represents an important issue for cities. Indeed, making sure that everybody can cross the street safely favors inclusivity. The Smart City keeps evolving to improve the mobility of blind or visually impaired pedestrians and this goes through the implementation of Accessible Pedestrian Signals. It’s up to cities to provide accurate information to their citizens.

 

If you liked this article, you’ll also like other articles focused on Accessible Pedestrian Signals:

Accessible Pedestrian Signals (APS): a Century of Change

How Do the Blind Safely Cross the Road?

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The Big Apple doesn’t limit itself to the use of regular APS with pushbuttons but also focuses on innovative technology with aBeacon developed by Okeenea Tech (…) the winner of the Call for Innovations of the New York City Department of Transportation.

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Carole Martinez

Carole Martinez

Content Manager

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Accessibility for All: Why Removing Barriers Benefits Us All

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on the accessibility market.

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By creating solutions ever more tailored to the needs of people with disabilities, we push the limits, constantly improve the urban life and make the cities more enjoyable for the growing majority.

12 Must-Have Apps for Blind or Visually Impaired People

12 Must-Have Apps for Blind or Visually Impaired People

12 Must-Have Apps for Blind or Visually Impaired People

 

For people with a visual impairment, accessing simple information can sometimes be difficult. How can a nonsighted person get their bearings and choose the best route to get to their destination? Or read a document that’s not available in braille? Answer an email from a co-worker? Fortunately, technology keeps innovating: a lot of apps are specifically designed to help blind or visually impaired people in their everyday lives.

Indeed, 89% of them have a smartphone, a tool that truly revolutionizes their lives. If they can gain more autonomy today, it’s thanks to features that are more advanced and accessible to the general public or thanks to apps that are specially designed for them. Blind or visually impaired people who find it restrictive and stressing to get around can now be more serene.

Let’s explore the apps used by blind or visually impaired people to gain more autonomy in their everyday lives!

VoiceOver

VoiceOver is a screen reader that’s integrated into iPhones that, as its name indicates, enunciates emails or other textual messages aloud. It’s up to the user to choose the speaking rate and the volume.

Not to forget that braille also remains an option for those who have a braille keyboard to connect to the smartphone or who just want to write in braille directly on the screen of their iPhone.

VoiceOver also describes all the elements on the screen such as apps icons, the battery level and even in part images thanks to artificial intelligence. All the information is thus accessible!

Artificial Intelligence and Accessibility: Examples of a Technology That Serves People with Disabilities

TalkBack

Android smartphones also have a similar screen reader with TalkBack. It follows the same guideline as for iPhones: reading textual elements aloud, exploring the screen, using braille with BrailleBack… Everything is set for an optimal and smooth navigation!

Siri

Directly integrated into iPhones, Siri is an easy-to-use vocal assistant. For blind or visually impaired people, for whom finding and clicking on the right button can be difficult, using a voice control enables them to save time!

They just need to ask Siri to call a contact, to send a dictated text message and everything is therefore easier!

Google Assistant

Also activated by voice control, Google Assistant has the same functionality as Siri. The user totally controls their smartphone according to their needs: sending an email, setting up an alarm, managing their schedule…

Available on both Android and iOS

Google Maps

It’s one of the most popular GPS navigation apps. Being able to anticipate their route is essential for blind and visually impaired people. And this also applies for other types of profiles in general since people with disabilities use 30% more the GPS on their smartphone than the rest of the population. (Find out all the facts and figures concerning their use of smartphones in our infographic.)

Google Maps enables users to have access to all the real-time traffic information which is ideal when choosing the right means of public transportation!

The app even provides a new feature called “Accessible Places” that enables users to even more apprehend their environment thanks to information concerning the seating plan of a restaurant, the exact location of a building entrance…

The app provides precious help for blind and visually impaired people to serenely get around!

Available on both Android and iOS

Moovit

For those who are used to taking public transportation, this app lists all the possible means of transportation, their itineraries, their timetables and other information on real-time traffic.

The app even indicates the users the names of stops while on the bus, the tram or the subway. This proves to be essential for blind or visually impaired people when voice announcements aren’t activated.

Available on both Android and iOS

Evelity

Developed by Okeenea Digital, this app is the first indoor wayfinding solution for people with a visual impairment to navigate in complex venues such as museums or universities! Evelity works like a GPS.

Compatible with VoiceOver and TalkBack, the app provides audio instructions to blind and visually impaired people to guide them step by step. People with disabilities can easily find the reception desk or the classroom without needing to know the premises in advance.

Evelity is currently being tested at the Jay Street-MetroTech subway station in New York City

Other places in France have been equipped with this app to guide blind and visually impaired people: the metro network of Marseilles, the LUMA Foundation and a medical university in Lyon.

Available on both Android and iOS

MyMoveo

We’re once again on the theme of mobility with MyMoveo developed by Okeenea Tech. This app enables blind or visually impaired users to activate connected Accessible Pedestrian Signals aBeacon to know when the pedestrian signal is green and thus safely cross the street.

Users can even use the app to activate the audio beacons NAVIGUEO+ HIFI which can locate points of interest such as the entrances of a public building or a subway station.

Available on both Android and iOS, an update is coming! 

Be My Eyes

An app with which users can ask the help of sighted users in order to match their clothes or to know the expiry date of a product. Thanks to an audio-video connexion, users can easily get in touch. 

Available on both Android and iOS

Aira

Aira works in the same way as Be My Eyes since it connects nonsighted people with sighted ones to help them in various tasks such as finding the gate of an airport.

What sets this app apart is that the sighted users, called agents, are specifically trained to assist blind or visually impaired users referred to as Explorers. 

Although the app can be downloaded for free, users are charged according to the different plans and services Aira provides. Depending on the formula they choose and their needs, the cost can thus be high.

Available on both Android and iOS

Seeing AI

A multipurpose app that permits to read and describe all types of documents placed under the smartphone camera such as banknotes or product barcodes.

Seeing AI even recognizes images, colors and faces and thus gives details on people’s emotions. 

Apps such as Seeing AI are truly groundbreaking for blind and visually impaired people who can still see their environment in a different way.

Available on iOS

Lookout

Lookout is the equivalent app of Seeing AI on Android. The user just has to activate their smartphone camera so that Lookout can identify banknotes, objects… Thanks to its Quick Read Mode, the app skims through a text which is ideal when sorting the mail for example.

An app that enables blind and visually impaired people to simplify their everyday tasks and to save time!

Available on Android

 

We can see that blind or visually impaired people can use a lot of apps to improve their autonomy especially concerning their mobility.

If you want to know more about people with a visual impairment, you can read our articles:

8 Key Points to Ensure Accessibility for Customers with a Vision Disabilities at Public Venues

6 Tips to Communicate with a Blind or Visually Impaired Person

How Do the Blind Safely Cross the Road?

Updated on March 29th, 2023 / Published on October 30th, 2020

 

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The app Evelity is the first indoor wayfinding solution for people with a visual impairment to navigate in complex venues such as museums or universities! It works like a GPS.

writer

Carole Martinez

Carole Martinez

Content Manager

stay updated

Get the latest news about accessibility and the Smart City.

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Accessibility for All: Why Removing Barriers Benefits Us All

Accessibility for All: Why Removing Barriers Benefits Us All

Accessibility for All: Why Removing Barriers Benefits Us AllFor sure, accessibility for all isn’t something to take lightly. And neither is it something that can easily be discarded considering that over 1 billion people in the world have disabilities. We, as world’s...

5 Must-Have Apps for Deaf and Hard of Hearing People

5 Must-Have Apps for Deaf and Hard of Hearing People

5 Must-Have Apps for Deaf and Hard of Hearing People  Technological breakthroughs can do miracles. For the 466 million people worldwide having disabling hearing loss (WHO), smartphones have become an essential tool to facilitate social interaction due to speech...

NEVER miss the latest news about the Smart City.

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powered by okeenea

The French leading company

on the accessibility market.

For more than 25 years, we have been developing architectural access solutions for buildings and streets. Everyday, we rethink today’s cities to transform them in smart cities accessible to everyone.

By creating solutions ever more tailored to the needs of people with disabilities, we push the limits, constantly improve the urban life and make the cities more enjoyable for the growing majority.

9 Tips to Welcome a Person with an Intellectual Disability

9 Tips to Welcome a Person with an Intellectual Disability

9 Tips to Welcome a Person with an Intellectual Disability

 

You’re facing a person with an intellectual disability and you don’t know how to exchange with them? Everybody can feel uncomfortable seeing we don’t always know how to approach, or help if necessary, a person with disabilities. Whether you are a tourism professional who needs keys to welcome a person with an intellectual disability in your establishment or a curious citizen who wants advice in order to easily communicate with a colleague with an intellectual disability, these tips are made for you! 

 

What is intellectual disability?

Intellectual disability comes from a learning disability. Generally appearing from birth, it’s characterized by learning difficulties and an intellectual development that’s inferior to the population average. People with an intellectual disability have trouble thinking, conceptualizing, communicating and making decisions.

Trisomy 21 (or Down syndrome) is the most well known genetic disorder that leads to an intellectual disability but other syndromes exist such as Fragile X, Prader-Willi or Smith-Magenis…

Around 7 million people have intellectual disabilities in the United States. (Our article Disabled People in the World in 2019: Facts and Figures details all the figures about the types of disabilities.) How to easily communicate with them and make them feel welcome? 

1. Smile!

There’s nothing like a beautiful and sincere smile to put at ease your conversation partner! Keep in mind that we can draw a lot of emotions thanks to our facial expressions!

 

2. Stay natural

When facing a person with an intellectual disability, the best thing to do is to address them the same way you would anyone. Using a warm tone devoid of pity!

 

3. Do not infantilize your conversation partner

Remain civilized and respectful in all circumstances, even if their behavior can seem childish to you.

 

4. Be patient

Take your time to truly listen to the person in front of you and adopt a reassuring attitude. Let the person speak and react at their own pace. Also be patient when you inform or guide a person with an intellectual disability. 

 

5. Use a simple and clear language

Opting for a language devoid of technical and specialized terms or unnecessary details will help you get your message across.

 

6. Add other mediums to your communication

A written text, an image or even body language can be useful when the person in front of you has trouble understanding you or memorizing information.

 

7. Offer to help

Of course you can offer to help but don’t get offended if the answer is negative. A person with an intellectual disability can indeed be autonomous according to the situations and their capabilities so it’s best not to impose your help even though you have good intentions in the first place.

 

8. Do not take offense

Some behaviors or attitudes can seem strange to you but there’s no need to take offense.

 

9. Avoid clichés

Keep finding out about people with disabilities and how to behave around them. Our article 8 Clichés about Intellectual Disability can complete these tips.

 

Implementing a simple yet efficient signage system with colored icons and easy-to-understand words help facilitate the inclusion of people with intellectual disabilities in establishments open to the public. As you can see, it’s easy to make them feel welcome in any type of situation! 

 

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Take your time to truly listen to the person in front of you and adopt a reassuring attitude.

writer

Carole Martinez

Carole Martinez

Content Manager

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Get the latest news about accessibility and the Smart City.

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Accessibility for All: Why Removing Barriers Benefits Us All

Accessibility for All: Why Removing Barriers Benefits Us All

Accessibility for All: Why Removing Barriers Benefits Us AllFor sure, accessibility for all isn’t something to take lightly. And neither is it something that can easily be discarded considering that over 1 billion people in the world have disabilities. We, as world’s...

5 Must-Have Apps for Deaf and Hard of Hearing People

5 Must-Have Apps for Deaf and Hard of Hearing People

5 Must-Have Apps for Deaf and Hard of Hearing People  Technological breakthroughs can do miracles. For the 466 million people worldwide having disabling hearing loss (WHO), smartphones have become an essential tool to facilitate social interaction due to speech...

NEVER miss the latest news about the Smart City.

Sign up now for our newsletter.

Unsubscribe in one click. The information collected is confidential and kept safe.

powered by okeenea

The French leading company

on the accessibility market.

For more than 25 years, we have been developing architectural access solutions for buildings and streets. Everyday, we rethink today’s cities to transform them in smart cities accessible to everyone.

By creating solutions ever more tailored to the needs of people with disabilities, we push the limits, constantly improve the urban life and make the cities more enjoyable for the growing majority.

The Trailblazers of College Accessibility in the United States

The Trailblazers of College Accessibility in the United States

The Trailblazers of College Accessibility in the United States

 

The academic year has started! It’s time for students to go back to college and to fully build their own future! But some, like students with disabilities, can face obstacles during their studies. College accessibility is key to make sure these students can succeed, whether they have a visual or a hearing impairment or motor difficulties.

Around 20% of students with disabilities attend college in the United States. A percentage that keeps increasing every year due to the fact that colleges and universities put up more and more measures to make their premises and their curriculums accessible to all. They thus attract more and more students with disabilities who wish to have access to a higher education.

What do American colleges need to do to be accessible? How can they promote the inclusion of students with disabilities? Get ready to take some notes, we’re going to dissect everything! Retakes aren’t admissible!

Measures promoting college accessibility

Thanks to the Individuals with Disabilities Education Act of 1990 (IDEA), students with disabilities between the ages of 3 and 21 receive a public education that’s tailored to their profile. One of its most important goals is to help students have access to a higher education establishing transition services. These services work closely with students to guide them by helping them to find the right college and preparing them for their life on campus.

The same year the Americans with Disabilities Act (ADA) passed. It aims at protecting people with disabilities from any type of discrimination by implementing accessibility measures in public accommodations. Giving people with disabilities the same services and opportunities as any other citizens represents the true meaning of accessibility. Thus public academic institutions need to abide by it. 

Both acts demonstrate that it’s up to schools and colleges to adapt to the students’ different profiles in order to facilitate their inclusion and their success by first turning their premises accessible. For colleges, it concerns the whole campus: administrative services, lecture halls, cafeterias, libraries… A lot of measures that answer the needs of students with disabilities, regardless of their profile, are easy to implement:

⊗ Automatic doors;

⊗ Guide paths for orientation; 

⊗ Elevators and access ramps;

⊗ Visual contrasting non-slip stair nosings;

⊗ Audio beacons located at strategic points of interest (entrances, reception desk, assemble rooms…);

⊗ Universal pictograms; 

⊗ Braille signs;

⊗ Audio induction loops;

⊗ Accessible restrooms.

We thus have simple yet very efficient systems that enable students but also faculty members with disabilities to get their bearings in a huge and crowded place without needing to be accompanied by someone. Even technology can be useful like Evelity, an indoor wayfinding app specially designed to guide people with disabilities step by step. To use this innovative technology, users just need a smartphone, an essential tool that favors the autonomy of people with disabilities in their everyday lives.

In France, the medical university Rockefeller in Lyon has implemented this navigation system showing others that technology can also enhance college accessibility. For a campus that’s essentially composed of blind or visually impaired students, this solution works well with guide paths to guide users within the facility.

To make sure students with disabilities have equal access to programs, activities and courses but also accessible accommodations on campus, colleges all have disability services at their disposal. However, colleges don’t provide the same disability resources to their students. It’s up to them to carefully choose a college that perfectly answers their needs. They can research anything they need to know on disability and higher education on the National Center for College Students with Disabilities (NCCSD) website. Most services constitute in:

⊗ Note takers;

⊗ American sign language interpreters;

⊗ Assistive Listening Devices (ALDs);

⊗ Assistive technology (screen readers, alternate format materials, video magnifiers…); 

⊗ Exam adjustments;

⊗ Housing accomodations (wheelchair accessible for example).

Some institutions can afford to go further like world-class private university Harvard. Indeed, Harvard pays attention to ergonomics for its students as well as its faculty members with disabilities by providing furniture and office equipment that’s adapted to their type of disability. The university also puts at their disposal accessible shuttles and vans to facilitate their getting around. Everything is thought to make their lives on campus agreeable!

Another good example is Berkeley that provides all the necessary services listed above but also takes into consideration the needs of students on the autism spectrum. Different academic supports like executive function skills building and an emphasis on social engagement with a weekly discussion group enable students on the autism spectrum to succeed in their studies and to have a rich campus life. 

For sure, social activities have an impact towards college accessibility. As human beings, we need to connect to others, especially to others who aren’t or don’t think alike.

Easily accessible campuses  

Thanks to their accessibility, colleges and universities can bank on their attractivity to enroll new students. It’s a place where students spend several years learning, shaping their personalities and creating links with others. Consequently, for those who don’t already have an accommodation on the premises being able to easily go there is key to guarantee they have a good college experience.  

For students with reduced mobility, going to college by car can easily turn into a conundrum when it comes to finding a PRM parking space on campus. A college with accessible parking spaces strengthens even more their autonomy to get around. 

Using public transportation to go to college can also facilitate the lives of students as long as it’s accessible. Subway stations for instance need to be equipped with elevators and escalators. Students with disabilities living in Boston are lucky to use the MBTA since it has strongly improved its accessibility over the years. All buses have a retractable access ramp and dedicated spaces for people using wheelchairs, they remain a good means of transport for people with reduced mobility.

For places as huge as campuses, making accessible every possible route between all the different buildings: from the student center to the lecture halls, from the lecture halls to the library or from the library to the cafeteria… There are a lot of possible combinations that students do to successfully complete their studies and their lives on campus. As we previously saw, a simple and clear signage system enables all students to easily get their bearings in an autonomous way. Tactile guiding paths are the easiest way for visually impaired students to find their way to their chosen destination. They simply have to follow them. 

A lot of colleges and universities put an online map of their campus so that students can easily comprehend the premises. In addition to all the necessary information on the location of the buildings, the map of the University of Michigan also indicates where the accessible entrances are.

Understanding the issues of students with disabilities

Although a lot of apps exist to facilitate the communication of hearing impaired students with others, it’s always better when they face empathic people. Whether they are faculty members of fellow students, it’s important they put themselves in their position by following several tips to make them feel welcome. Being sensitive to the needs of students with disabilities favors their inclusion and offers them a comfortable environment for their studies. A well trained staff and faculty plays a major role in the success of these students. Colleges and universities that focus on disability awareness will attract more students with disabilities.

Seeing that the number of students with disabilities who decide to go to college keeps increasing, colleges and universities need to be able to answer their needs for a perfect inclusion and success. Setting up accessibility measures enables colleges to strengthen their positive image and reputation. We need more college accessibility to shape the minds of the future generations in a more open and tolerant way.

Updated on December 28th, 2021 / Published on October 2nd, 2020

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To make sure students with disabilities have equal access to programs, activities and courses, colleges all have disability services at their disposal.

writer

Carole Martinez

Carole Martinez

Content Manager

stay updated

Get the latest news about accessibility and the Smart City.

other articles for you

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Accessibility for All: Why Removing Barriers Benefits Us All

Accessibility for All: Why Removing Barriers Benefits Us All

Accessibility for All: Why Removing Barriers Benefits Us AllFor sure, accessibility for all isn’t something to take lightly. And neither is it something that can easily be discarded considering that over 1 billion people in the world have disabilities. We, as world’s...

5 Must-Have Apps for Deaf and Hard of Hearing People

5 Must-Have Apps for Deaf and Hard of Hearing People

5 Must-Have Apps for Deaf and Hard of Hearing People  Technological breakthroughs can do miracles. For the 466 million people worldwide having disabling hearing loss (WHO), smartphones have become an essential tool to facilitate social interaction due to speech...

NEVER miss the latest news about the Smart City.

Sign up now for our newsletter.

Unsubscribe in one click. The information collected is confidential and kept safe.

powered by okeenea

The French leading company

on the accessibility market.

For more than 25 years, we have been developing architectural access solutions for buildings and streets. Everyday, we rethink today’s cities to transform them in smart cities accessible to everyone.

By creating solutions ever more tailored to the needs of people with disabilities, we push the limits, constantly improve the urban life and make the cities more enjoyable for the growing majority.

The Guidelines for Stadium Accessibility: Offering People with Disabilities a Good Experience

The Guidelines for Stadium Accessibility: Offering People with Disabilities a Good Experience

The Guidelines for Stadium Accessibility: Offering People with Disabilities a Good Experience

 

All football fans will agree: watching the game on TV is nothing compared to going to the stadium to cheer their favorite team on. Or listening to The Boss at home will never reach the sensation felt by those who were lucky enough to see him perform at the old Giants Stadium, now MetLife Stadium, for his Born in the U.S.A. Tour making him a rock legend. People go to the stadium to enjoy the ambiance, to shout out and sing along, to gather, to share a good time…

For people with disabilities, going to the stadium can prove to be a real challenge because of accessibility. In a venue that can receive more than 100,000 visitors, what place is given to people with disabilities? How can such huge and complex venues like stadiums be made accessible? What measures are implemented to welcome and guide disabled people? Can they adapt to all types of disabilities? 

Is it a perfect touchdown for stadiums in the US? Let’s take a look at their overall score on accessibility!

Measures promoting stadium accessibility

Stadiums are such huge venues with a constant and ubiquitous crowd that it would be easy to think that making them accessible is nothing short of a utopia! And yet, different measures are already or currently being implemented to enable all visitors to be welcome and to feel comfortable whatever their profile is. 

Thanks to the Americans with Disabilities Act of 1990 (ADA) that prohibits discrimination against people with disabilities in all areas of public life, venues that receive visitors have to make sure people with disabilities are offered the same access and services as any visitors. For stadiums, it means applying measures to enforce and promote accessibility for all regardless of the disability such as:

⊗ PRM parking spaces;

⊗ Lowered counters at concession and merchandise stands;

⊗ Wheelchair seating areas;

⊗ Wheelchair escorts;

⊗ Assistive listening devices for hearing impaired people;

⊗ Audio induction loops; 

⊗ Audio beacons located at different strategic points of interest (entrances, exits…) for visually impaired people;

⊗ Elevators, escalators and ramps;

⊗ Visual contrasting non-slip stair nosings;

⊗ Guide paths;

⊗ Universal pictograms for people with an intellectual disability;

⊗ Dedicated spaces for service animals;

⊗ Closed captioning for special announcements and/or public addresses for the hearing impaired;

⊗ Audio description for the visually impaired;

⊗ Accessible public telephones;

⊗ Accessible restrooms.

More information on accessible seating as stated by the ADA:

⊗ At least 1% of the seating must be wheelchair seating locations;

⊗ Accessible seating must be availaible at every category of seating and at a variety of ticket prices;

⊗ A companion seat must be located next to the wheelchair seat;

⊗ Accessible seating must be located in all areas, including sky boxes and specialty areas;

⊗ Accessible seating must be on an accessible route providing access from parking and transportation areas and connecting to all the services provided (concessions, restaurants, restrooms…);

⊗ All the wheelchair seats must provide a line of sight over standing spectators;

⊗ 1% of all fixed seats must be aisle seats with no armrest or with a removable or folding armrest to accomodate people with a reduced mobility.

A lot of stadiums already provide these types of measures and solutions that are easy to implement such as the Madison Square Garden. The Garden, also known as The World’s Most Famous Arena, welcomes both sporting games and concerts. The venue shows a perfect example of what accessibility can and should be. Indeed, the Garden goes further providing interpreting services to visitors. People with hearing impairments can thus have a complete understanding of the situation of the game thanks to a sign language interpreter. People with sensory sensitivity who may react badly to strobes or flashing lights during an act can be warned in advance upon request to be aware of the potential challenges. Knowing this in advance enables them to feel safe and in control. They can still enjoy the show just like anybody else.

The Garden isn’t the only venue to think of the wellbeing of everybody regardless of their profile. Indeed, the U.S. Bank Stadium in Chicago, home to the Vikings, created a sensory room, a quiet and soothing place for those who need silence when the activities of the game become too loud and too intense. People with Down syndrome, people on the autism spectrum or with dementia can thus find a safe haven. The room provides noise-canceling headphones, ear plugs, sensory toys, low lighting… An innovative initiative that favors the inclusion of people with sensory needs! A stadium that leads the way to a better accessibility!

The U.S. Bank Stadium website provides maps of both the exterior and the interior of the stadium. Visitors can thus prepare their excursion and get all the information they need in advance to avoid any stress and can even download the maps on their smartphones. Knowing that 84% of people with disabilities use a smartphone to have a better autonomy in their everyday lives, it makes sense smartphones are becoming more and more necessary for them. 

Using an indoor wayfinding app like Evelity that guides people with disabilities step by step could be extremely valuable in such a complex venue as the app can not only help the users find their bearings but can also locate entrances and exits and other landmarks within the venue.

Plus, Evelity adapts to the user’s profile and their capabilities to better meet their needs. 

How can stadium accessibility ensure people with disabilities have a good experience?

As we’ve seen, the goal of having an accessible stadium is to enable all its visitors to share the same experience: easily accessing their seat, having a good visibility of the game… Plus actively participating in the festivities: singing the team anthem, shouting out their joy when their favorite team scores and thus fully enjoying the ambiance the stadium has to offer.

It’s essential for people with disabilities to feel comfortable in a busy and crowded place. Some prefer to come to the stadium with a companion who can assist them if necessary. For those who come by themselves, they may rely on staff members or any attendants at the stadiums to guide them and assist them. Stadium accessibility is much more than setting up accessible equipment.

Attendants have to be able to answer the needs of supporters whatever their disabilities are. Greeting them with a smile, being available, knowing how to anticipate their needs and their potential obstacles and having empathy are all necessary qualities. The whole stadium personnel (attendants, vendors, security guards), internal or external, have to be well trained in all aspects. Thanks to a partnership with Fraser Pediatric Therapy, two licensed behavioral specialists take care of visitors at the sensory room of the U.S. Bank Stadium. During every home game, people with sensory disabilities can request their help to relax.

The Bank of America Stadium in Charlotte, North Carolina and home to the Panthers Carolina has Guest Relations Booths located at each main entrance to answer any questions that people with disabilities may have about the stadium or public transportation and assist them accordingly. 

Having a well trained staff enables the visitors to feel safe and comfortable thus ensuring them to fully enjoy the game. They share the same experience as any other visitors.

 

Getting in and out of the stadium

It’s not always easy to go to the stadium due to a large number of people who go there as well and the traffic jams that follow. Is it more practical to leave early to find a parking space? The Ohio Stadium in Colombus, Ohio provides a map that informs visitors how to reach their accessible parking from different directions and also the route the accessible shuttles take from the parking to the stadium entrances. Other stadiums enable visitors to book in advance their parking space so that they don’t have to worry about finding a space once they arrive. For those who don’t have a vehicle, using public transportation can always be an option but it’s easier with an accessible subway.

The Penn Station leads directly to the Madison Square Garden. A major hub since it connects intercity and commuter rail services around New York City. When using public transportation, people with disabilities must always be careful of their surroundings. Sometimes even buying a ticket can prove to be challenging for them. Being accompanied can relieve their stress and make them feel secure hence having an efficient and well trained staff to answer their questions is vital for them. 

An inclusive and accessible stadium is indeed possible thanks to different measures that are easy to implement whether it’s inside or outside the stadium. All fans, with disabilities or not, can enjoy their experience and share a good time together. Stadium accessibility constantly needs to renew itself to answer the needs of people with disabilities.

Updated on December 27th, 2021 / Published on September 28th, 2020

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The goal of having an accessible stadium is to enable all its visitors to share the same experience: easily accessing their seat, having a good visibility of the game…

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Carole Martinez

Carole Martinez

Content Manager

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on the accessibility market.

For more than 25 years, we have been developing architectural access solutions for buildings and streets. Everyday, we rethink today’s cities to transform them in smart cities accessible to everyone.

By creating solutions ever more tailored to the needs of people with disabilities, we push the limits, constantly improve the urban life and make the cities more enjoyable for the growing majority.