France vs Quebec: How Do Accessible Pedestrian Signals Work Across the Atlantic?

France vs Quebec: How Do Accessible Pedestrian Signals Work Across the Atlantic?

France vs Quebec: How Do Accessible Pedestrian Signals Work Across the Atlantic?

 

On both sides of the Atlantic, accessible pedestrian signals allow blind or visually impaired people to know when is the right time to cross the street. But the regulations and technical features of these devices vary from country to country. 

Let’s take stock of the differences, advantages and disadvantages of each system in France and Quebec.

 

Common feature: Accessible Pedestrian Signals are the responsibility of cities

 

Whether in France or in Canada, it is the local administration that is in charge of the equipment of Accessible Pedestrian Signals (APS). The government is only setting the obligations, standards and guidelines to follow.

In France, the equipment obligations stem from the Disability Act of 11 February 2005, which states:

“The transport chain, which includes the built environment, roads, public spaces, transport systems and their intermodality, is organized to be accessible to people with disabilities or reduced mobility.”

Disability Act of February 11, 2005

In Quebec, since 21 June 2019, the reference text is the Accessible Canada Act – An Act to ensure a barrier-free Canada. One of its founding principles is that: “all persons must have barrier-free access to full and equal participation in society, regardless of their disabilities”.

Mandatory norm vs guidelines

Paris has 1,770 signalised intersections, of which over 11,000 traffic lights have already been equipped with Accessible Pedestrian Signals (APS). On the other side of the Atlantic in Montreal, there are 2,300 signalised intersections, and only 200 are equipped to help blind pedestrians cross the road. The city intends to improve this situation in the coming years, but these figures show that the incentive does not have as much impact as the legal obligation.

The technical characteristics of French APS are described in the NF S32-002 standard intended for the use of the blind or visually impaired persons published in 2004. A decree of 2006 makes it compulsory to bring up to this standard all new installations and whenever road work is carried out on a crossroad.

In Canada, there is no standard per se, but “Guidelines for Understanding, Use and Implementation of Accessible Pedestrian Signals” published in 2008. The installation of new APS is subject of a prioritization according to well-defined criteria:

⊗ User requests,

⊗ Configuration of the crossroad and complexity of pedestrian crossings: width of streets, speed of vehicles…

⊗ Number of pedestrians, especially visually impaired pedestrians, potential users: proximity to poles generating travel, public transport…

⊗ Difficulty of crossing the street without the help of APS: complexity of traffic flows or lack of sound cues…

These prioritization criteria are intended to sort out user requests, which can not all be met due to limited budgets.

On demand activation

 

Most APS installed in Quebec operate permanently. On the walk phase, a melody is emitted throughout the entire phase. However, this system tends to disappear in favor of on demand activation, in order to limit noise pollution. 

On demand activation APS emit a short, regular and permanent location beep. This beep allows visually impaired people to locate the push button used to activate the audio message on the walk phase. Simply press this button briefly or keep it pressed until a confirmation beep is emitted.

In France, all APS operate by activation. And almost always, they are only activated using a standard remote control that blind or visually impaired people can get from their town hall or associations specializing in visual impairment. Only the city of Paris, because of its very strong tourist traffic, keeps the possibility of activating the APS by a push button fixed on the mast of the traffic light.

The push button allows anyone to activate the APS without the need for specific equipment. However, it represents a difficulty for blind people. They must first locate the pedestrian crossing, then look for the mast, which is sometimes several meters away from the crossing, and finally find the button. The activation by a remote control makes it possible to dispense with all these stages. Good practices exist to organize the distribution system of this essential tool. In addition, it is possible to transfer the functionality of the remote control to a smartphone.

The ultimate guide to accessible pedestrian signals. I want it!

Audio indications

 

According to Canadian guidelines, APS must play a melody when pedestrians are invited to cross the road. During the wait phase and the release phase, most signals are silent. The fixed white silhouette indicating it is safe to cross is indicated by a carillon on the East-West axes, and by the sound of the cuckoo on the North-South axes.

For long crossings, the sound is emitted alternately on both sides of the road, so that visually impaired pedestrians can keep their direction while crossing.

An audio message may be broadcast at the push button location during the wait phase indicating the name of the street and information on the geometry of the crossroads to facilitate the crossing. This measure is however optional.

The French standard, on the other hand, provides for 3 types of audio indications: the audio message “Don’t walk”, the walk start tone and the normal walk tone.

The “Don’t walk” message must always be completed with the name of the street. This allows a visually impaired person to confirm his position. This message is easily customizable thanks to the parameterization tools provided by the manufacturers.

The start of the walk tone consists of a series of characteristic notes easily audible in the ambient noise of the circulation. The normal walk tone is a unique melody described in the APS standards.

 

Additional information on the Canadian side

 

According to the Canadian guidelines, other indications can be added to improve the information and facilitate the orientation of the blind or visually impaired:

⊗ A sign indicating the instructions for use of the APS,

⊗ A tactile arrow indicating the direction of the crossing,

⊗ The name of the street in Braille and in relief,

⊗ A relief plan showing the number of lanes, the traffic directions, the orientation of curbs and the presence of refuge islands.

Despite their usefulness, these elements are rarely all present because of the work of personalization and the important cost they generate. Also remember that only 10 to 15% of blind people read braille and are able to decipher a map in relief. The tactile elements also cause hygiene problems.

However, there is a security measure in Canada that France should learn from. In case of activation of an APS, all vehicle have to come to a complete stop, including turning vehicles. People who are blind or visually impaired are therefore no longer at risk of having their path blocked by a vehicle.

In conclusion…

 

Both French and Canadian Accessible Pedestrian Signals (APS) have advantages in terms of safety and use. However, for lack of regulatory constraints, APS are not widely used in Quebec, much less in their full version, which best satisfies the use of blind and partially sighted people. 

It must be recognized that French standardization and equipment requirements have considerably boosted the industrialization of new generation of APS. These use advanced technologies in terms of activation, parameterization and maintenance for a very reasonable cost.

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Paris has 1,770 signalised intersections, of which over 11,000 traffic lights have already been equipped with Accessible Pedestrian Signals (APS). In Montreal, there are 2,300 signalised intersections, and only 200 are equipped to help blind pedestrians cross the road.

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Lise Wagner

Lise Wagner

Accessibility Expert

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The French leading company

on the accessibility market.

For more than 25 years, we have been developing architectural access solutions for buildings and streets. Everyday, we rethink today’s cities to transform them in smart cities accessible to everyone.

By creating solutions ever more tailored to the needs of people with disabilities, we push the limits, constantly improve the urban life and make the cities more enjoyable for the growing majority.

Smart City Expo: A Flagship Event Moving ‘Towards Inclusivity’

Smart City Expo: A Flagship Event Moving ‘Towards Inclusivity’

Smart City Expo: A Flagship Event Moving ‘Towards Inclusivity’

 

The city of Barcelona is about to host the 9th edition of the Smart City’s flagship international event: the Smart City Expo World Congress. This international trade show is the #1 meeting point for Smart City players, which has gathered more than one million visitors from around the world since its creation in 2011.

It is an opportunity for experts, politicians, companies, research centers and global organizations to share their vision and lead together the urban transformation of tomorrow.

Facts and figures about Smart City Expo

Smart City Expo infographic

An inclusive edition: ‘Towards Inclusivity’

A smart city is not just a sustainable and innovative city. Inclusion, and particularly inclusion of people with disabilities, remains an important innovation driver for the Smart City.

This year, the Smart City Expo World Congress puts inclusion at the heart of its approach with an initiative called ‘Towards Inclusivity’, proposing measures to limit the divide related to disability, language, religion or gender.

Here are the initiatives dedicated to disabled people that you can find during the event this year:

⊗ electric scooters available for people with reduced mobility,

⊗ reserved spaces for wheelchairs and electric scooters,

⊗ guided tour available for visually impaired people,

⊗ full accessibility of the venue.

Many debates and conferences on the theme of inclusion will also be proposed during the event to raise awareness and enable all participants to act on their own scale to respond to inclusion society’s challenges, such as digital inclusion, gentrification, urban justice or the sharing economy.

Why participate in Smart City Expo World Congress?

You are involved in the Smart City industry? You want to develop your network? Find partners or customers?

Smart City Expo is the place to connect with your entire ecosystem. Between start-ups, cities, institutions, politicians, more than 25,000 participants from around the world are expected for this event. Don’t miss it!

Moreover, according to the statistics provided by the organizers, two out of three people present at the event are decision-makers, which makes Smart City Expo the ideal place for the collection of qualified prospects and the creation of new collaborations. Overall 92% of participants were satisfied with the quality of contacts established in previous editions.

Join the adventure!

Practical information

From 19 to 21 November 2019 at the Fira Barcelona in Barcelona.

 

What is the Smart City? To go further, read our article on the topic: How Can a Smart City Make Life Easier for People with Disabilities?

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This year, the Smart City Expo World Congress puts inclusion at the heart of its approach with an initiative called ‘Towards Inclusivity’, proposing measures to limit the divide related to disability, language, religion or gender.

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Zoe Gervais

Zoe Gervais

Content Manager

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on the accessibility market.

For more than 25 years, we have been developing architectural access solutions for buildings and streets. Everyday, we rethink today’s cities to transform them in smart cities accessible to everyone.

By creating solutions ever more tailored to the needs of people with disabilities, we push the limits, constantly improve the urban life and make the cities more enjoyable for the growing majority.

London’s Accessible Pedestrian Crossings: What Does The Law Say?

London’s Accessible Pedestrian Crossings: What Does The Law Say?

London’s Accessible Pedestrian Crossings: What Does the Law Say?

 

Close your eyes. Imagine yourself as a pedestrian facing a horde of cars pressed into the streets of London. How to know if it is safe to cross?

Every day more than 250,000 visually impaired people cross the streets of London.

What are current regulations, legislation and guidance to make the pedestrian crossings of the capital accessible?

Let’s have a look at current regulations in force. You will then be able to assess whether your crosswalks are up to standard and take the necessary steps to comply with them.

 

The Highways Act 1980 

The highway authority has the duty under the Highways Act 1980 to keep the streets and pavements clear of obstacles and clutter to allow every pedestrian to walk along them safely.

The Equality Act

The new Equality Act 2010 (former Disability Discrimination Act 1995 – DDA) provides a legal framework to protect the rights of individuals and avoid any discrimination caused by physical features. The Act also requires local authorities to provide information that is accessible for everyone.

Inclusive mobility

In 2005 the Department of Transport published “Inclusive mobility – a guide to best practice on access to the pedestrian and transport infrastructure”. The aim of this guidance is to provide advice on best practice to assist professionals to meet their responsibilities under the Equality Act. These guidelines do not have any legal status but they provide guidance on best practice in a general sense that relevant organizations can apply to their particular situation. 

These include specifications on:  

⊗ Audible and tactile signals at pelican crossings and controlled junctions

⊗ The Design of Pedestrian Crossings 

⊗ Tactile Paving Surfaces

The main purpose of these guidelines is to set road designs for people with physical impairment to the highest possible standards that can benefit to everyone.

The ultimate guide to accessible pedestrian signals. I want it!

Design of Pedestrian Crossing

The Department of Transport has issued a guideline in 1995 updated in 2005 in a traffitc advisory leaflet advising on the design of general pedestrian facilities at signal-controlled junctions. A full section is dedicated to accessible pedestrian crossings.

According to the Department of Transport, two audible signals and one tactile signal standards are available: the normal standard “bleeper”, the “Bleep and Sweep” signal and the tactile cone.

The standard “bleeper” is the audible solution used when all cars are stopped at a junction. For more complexe crossings, the “bleep and sweep” signal is used. By adapting the output level of each crossing signal, pedestrians can determine which crossing is safe to cross and thus reduce the risk of confusion.

The tactile signal is a small cone fitted underneath of the push button box. The cone rotates when the green man pedestrian signal is lit. To ensure consistency for visually impaired people the tactile unit should be installed on the right hand side of the bottom of the push button unit.

When audible signals are unsafe only tactile devices shall be used. However, the question of security remains debatable. Indeed, several local associations contest this notion of “security”. According to them, all pedestrian crossings should be equipped with an audible signal no matter the design of the junction.

 

Design Standards for Signal Schemes in London

The Design Standards for Signal Schemes in London are guidelines that list all standards for audible and tactile signals for the City of London. If you are a decision-maker from London this document specifically might interest you.

“Where pedestrian facilities are being provided, audible and/or tactile devices must be provided for the visually impaired in addition to the normal Red and Green Man indication. 

The tactile or audible devices shall always operate at the same time as and be interlocked with the Green Man indication.”

The Design Standards for Signal Schemes in London

The mayor of London says that all pedestrians crossings are accessible, in practice, it is very common to find a crossing only equipped with a cone and not with an audible signal making crossing more difficult and less secure for visually impaired people.

The document updated in 2011 contains all practical information related to the installation of accessibility equipment on pedestrian crossings in London such as:

⊗ location of pushbutton and tactile units 

⊗ red lamp monitoring

⊗ audible signal installation requirements

⊗ ‘all red’ detectors

To enable blind and low-vision pedestrian to safely cross the road, all London’s signal-controlled junctions must be equipped with audible and/or tactile signal unless specific considerations warrant their exclusion. As we know London is a large and old city. The road layouts vary widely because the space and geometry of each junction and crossing are different. Consequently these texts above list general specifications regarding accessible devices location and design but may be subject to changes to achieve safe and unambiguous signalling.

 

For more information about London’s policy on accessible pedestrian crossings, check out our last article!

 

Source documents:

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/3695/inclusive-mobility.pdf

http://programmeofficers.co.uk/Preston/CoreDocuments/LCC175.pdf

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/330214/ltn-2-95_pedestrian-crossings.pdf

http://content.tfl.gov.uk/design-standards-signal-schemes.pdf

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Where pedestrian facilities are being provided, audible and/or tactile devices must be provided for the visually impaired in addition to the normal Red and Green Man indication. 

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Zoe Gervais

Zoe Gervais

Content Manager

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The French leading company

on the accessibility market.

For more than 25 years, we have been developing architectural access solutions for buildings and streets. Everyday, we rethink today’s cities to transform them in smart cities accessible to everyone.

By creating solutions ever more tailored to the needs of people with disabilities, we push the limits, constantly improve the urban life and make the cities more enjoyable for the growing majority.

MaaS: A Solution for Tomorrow’s Mobility

MaaS: A Solution for Tomorrow’s Mobility

MaaS: a Solution for Tomorrow’s Mobility

 

Mobility is not just about getting from point A to point B. It is actually way more than that. It’s about taking into account a whole series of factors such as the duration of the journey, the price, the quality of the service, the environmental impact and safety.

In a changing world where new mobility actors are constantly upsetting our cities’ balance, emerging digital alternatives such as Mobility as a Service i.e MaaS offer an innovative mobility experience for smart cities of the future.

Let’s focus on a key concept of the Smart City that promises to transform our journeys of tomorrow!

What is MaaS?

MaaS stands for Mobility as a Service and is a platform that seamlessly combines all existing transportation options, from travel planning to payment. MaaS smartly manages the transportation needs of users through the provision of real-time information combined with custom-made services.

MaaS was born in Finland where it already plays a key role in national transport policy. The concept is widely recognized around the world as a breakthrough innovation, one that will change the way everyone travels through digitization and the combination of the best mobility solutions.

MaaS is more than just a transport information platform. It’s a smart way to reach a destination. But also a powerful tool based on an user-centred approach’s way of getting around. Its goal: providing users with the mobility solution that best suits their needs.

MaaS: What impacts on cities and end users?

For public decision makers, MaaS represents a major challenge in controlling the mobility chain, data analysis and creating strong partnerships between various stakeholders.

Indeed, public authorities and private actors of MaaS must perfectly control the entire mobility chain to facilitate access to different modes of transport in a fluid and equal manner. To do so, it is necessary to encourage the design of multimodal urban centers.

How Can Multimodal Transit Centers Be Accessible for People with Disabilities?

Data analysis provides valuable information to transport operators and cities to adjust their network and services. The indirect objective is thus to better meet the needs of travelers and environmental purposes.

In order to set up such a tailor-made service, public authorities have the responsibility to create trustworthy partnerships between the different transport operators by offering contractual frameworks encouraging cooperation.

A lot of cities have implemented or have been implementing a MaaS platform to give room to active mobility: Helsinki (Finland), Antwerp (Belgium), Nijmegen (Netherlands), Madrid (Spain), Budapest (Hungary)…

For users, MaaS is a answer to the myriad of mobility options in urban areas. From personal vehicles, shared mobility, vehicles with drivers to public transport, it can be difficult to make the right choice. Not to mention that the best trip is perhaps intermodal and combines several modes of transport for a single journey.

How to Help People with Disabilities Get a Better Experience on the Subway?

The main advantages of this solution for users are:

⊗ Reliability: MaaS provides correct information in real time and a high level of service,

⊗ Simplicity: a single application allowing easy access to information,

⊗ Flexibility: MaaS adapts to the preferences of each user taking into account their personal situation (ex: a sensory disability),

⊗ Impartiality: the service displays all the possible options to best serve the needs of end users.

What will MaaS of the future look like?

The digitization of mobility is underway, followed by a constant increase in the number of services. New mobility offers will continue to develop (autonomous, electric, shared vehicles etc.) and customers’ expectations to evolve. Mobility services will merge more and more to form true intermodal continuity in the mobility chain. Therefore, the traveler’s choice will rely more on the price and the performance than on the mode itself.

MaaS of tomorrow will help all users make the right choice based on their personal preferences, the weather, and their physical and mental abilities. In the world of tomorrow, MaaS will be a true indoor/outdoor smart mobility assistant that will erase disability barriers by offering a 100% tailor-made mobility.

In short

It is becoming increasingly clear that we are at the beginning of a new era of mobility based on the digitalization of our modes of travel. 

Mobility as a Service is the key to change traveling behaviors towards more sustainable, more inclusive and more affordable mobility, given everyone’s disability.

MaaS seems to have a bright future. But is the Nordic mobility model can easily apply to other countries? Will all carriers agree to share their data with operators? What are the possible associations with existing ticketing services? Many challenges still need to be addressed… But from what we reckon, MaaS seems to represent what a connected and smart city should be.

How Can a Smart City Make Life Easier for People with Disabilities?

To go further: Mobility Apps for Blind People or how Technology Can Replace Special Assistance at the Airport

Updated on September 13th, 2021

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In the world of tomorrow, MaaS will be a true indoor/outdoor smart mobility assistant that will erase disability barriers by offering a 100% tailor-made mobility.

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Zoe Gervais

Zoe Gervais

Content Manager

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The French leading company

on the accessibility market.

For more than 25 years, we have been developing architectural access solutions for buildings and streets. Everyday, we rethink today’s cities to transform them in smart cities accessible to everyone.

By creating solutions ever more tailored to the needs of people with disabilities, we push the limits, constantly improve the urban life and make the cities more enjoyable for the growing majority.

12 tips to welcome a deaf or hard of hearing person

12 tips to welcome a deaf or hard of hearing person

12 Tips to Welcome a Deaf or Hard of Hearing Person

 

You don’t know sign language and you sometimes welcome deaf or hard of hearing people? Don’t panic!

For fear of doing wrong, we often just keep quiet. However, there are tips to facilitate verbal communication with deaf people. So, in an attempt to reestablish this dialogue this article will provide you with tips to make everyone comfortable. 

The objective is to help hearing people working in the public and private sector by making them aware of simple ways to facilitate communication with deaf and hard-of-hearing people.

What are the right things to do? How to adapt your environment and your body language? Here are 12 tips to help facilitate verbal exchanges daily.

  1. Ensure good lighting and absence of backlighting especially behind the reception desk                                                          good lightening to welcome a deaf person
  2. If possible make dubbing of audio messages available by a visual display with text but also images and pictograms   audio dubbing deaf people
  3. Use amplification systems or a induction loop system to improve hearing quality for people wearing hearing aids  hearing induction loop system deaf people
  4. Provide paper or a smartphone to write or draw if necessary      writing to welcome deaf people    
  5. Provide suitable visual aids: signage, written documents, diagrams, visual guides in American Sign Language etc.     accessible signage
  6. Speak directly to the person even if he or she is accompanied     speak with a death person
  7. No need to scream or raise your voice. It distorts the articulation no need to scream with a deaf person
  8. Stand in front of the deaf or hard-of-hearing person. Stand in the light but not against the light so that he or she can see your lips when speaking how to talk to a deaf person
  9. Express yourself clearly and distinctly by marking downtime (without exaggerating) to see if the person understands      welcome a deaf person
  10. Use a common vocabulary avoiding word play and expressions use easy vocabulary with deaf people
  11. Reformulate if necessary by using synonyms reformulate deaf people
  12. Check the message’s understanding: beware of misunderstandings! avoid misunderstanding with deaf people

Hearing-impaired people have very different profiles. The choice of communication varies from one person to another and their environment. These simple and easy-to-implement tips will allow you to interact with every visitor or client, taking into account hearing impairment in all its diversity.

To understand more about this invisible impairment, the article 8 Clichés About Deaf People will help you toss aside prejudices to welcome deaf people in the best possible way.

Feel free to share these tips around you to make all your staff aware of good communicative attitudes.

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No need to scream or raise your voice. It distorts the articulation

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Zoe Gervais

Zoe Gervais

Content Manager

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The French leading company

on the accessibility market.

For more than 25 years, we have been developing architectural access solutions for buildings and streets. Everyday, we rethink today’s cities to transform them in smart cities accessible to everyone.

By creating solutions ever more tailored to the needs of people with disabilities, we push the limits, constantly improve the urban life and make the cities more enjoyable for the growing majority.